1. Introduction

At Howard and Family Lawn Services, LLC ("Company," "we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or communicate with us.


2. Information We Collect


We may collect the following types of information:


Personal Information: Name, phone number, email address, physical address, and any other details you voluntarily provide.Service Information: Details related to your lawn care, sprinklers, sod, aeration, leaf removal, softscaping, or other service requests.Payment Information: Billing information, transaction history, and credit/debit card details (processed securely through a third-party payment processor).Website Usage Data: IP address, browser type, device information, pages visited, and browsing behavior through cookies and analytics tools.


3. How We Use Your Information


We use the information collected to: Provide our lawn care and landscaping services.Communicate about quotes, appointments, and project updates.Process payments, invoices, and service confirmations.Improve our website, service offerings, and customer support.Send updates, seasonal promotions, or service reminders (with your consent).


4. Information Sharing


We do not sell or rent your personal information. We may share your information with:

Subcontractors or vendors to carry out requested services. Legal authorities if required by law or necessary to protect our legal rights.Technology partners who assist with scheduling, payments, or communication—only under confidentiality agreements.


5. Communication and Opt-In

By providing your contact information, you consent to receive communications from

Howard and Family Lawn Services, LLC

via email, phone, and SMS. These messages may include project updates, reminders, offers, or announcements.


You may opt out at any time:

To stop SMS messages, reply "STOP" to any message. You’ll receive confirmation and be removed from our text list.For assistance, reply "HELP" or email us at [email protected].


We do not share mobile numbers or SMS consent data with third parties for marketing. SMS-related data may be shared with support vendors solely to execute service delivery. Message frequency may vary. Standard message and data rates may apply.


6. Data Security


We use reasonable physical, electronic, and administrative measures to protect your personal information. However, no data transmission over the internet is 100% secure. We cannot guarantee absolute security.


7. Cookies and Tracking Technologies


Our website uses cookies to enhance your browsing experience. These cookies may collect anonymous data such as site behavior and preferences. You may adjust your browser settings to disable cookies if you prefer.


8. Third-Party Links


Our site may include links to third-party websites. We are not responsible for their content, privacy policies, or practices.


9. Children’s Privacy


Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has provided personal information, please contact us immediately.


10. Changes to This Privacy Policy


We may update this Privacy Policy at any time. Any changes will be posted on our website and will become effective immediately upon posting.


11. Contact Information


If you have any questions about this Privacy Policy or how we handle your data, please contact:


Howard and Family Lawn Services, LLC


📍 3557 S. Lilloet St., West Valley City, UT 84120


📞 801-941-5046


✉️

[email protected]